Shipping Policy
At Black Diamond Boutique, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy before placing your order.
Order Processing
- Orders are processed within 1–2 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping periods, promotional events, or holidays, processing times may be slightly extended.
Shipping Destinations
We currently ship to addresses within the United States.
At this time, we do not offer international shipping.
Estimated Delivery Times
After your order has been processed, estimated delivery times are:
- Standard Shipping: 3–7 Business Days
- Expedited Shipping: 2–3 Business Days (when available)
Please note that delivery estimates are provided for convenience and are not guaranteed. Shipping times may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated during checkout based on your shipping destination, selected shipping method, and order value.
From time to time, Black Diamond Boutique may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Tracking information may take up to 24 hours to become active after the carrier receives your package.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an incorrect or incomplete address is provided, shipment delays, returned packages, or additional carrier fees may occur. Any additional shipping costs required to resend the package will be the customer’s responsibility.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.
If your shipment is significantly delayed, lost, or marked as delivered but cannot be located, please contact us. We will gladly assist you in working with the carrier to help resolve the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us process your claim promptly, please include:
- Your order number
- Clear photos of the damaged item(s)
- Photos of the shipping packaging
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Business Name: Black Diamond Boutique
Address:
1930 16th St
Sacramento, CA 95811
United States
Phone: +1 (279) 599-3730
Email: support@shirtsandmoreinc.com
Thank you for shopping with Black Diamond Boutique. We appreciate your trust and look forward to providing you with a reliable and enjoyable shopping experience.